Boston Scientific Preventive Maintenance Specialist 

United States, Minnesota 

857228263

Your Responsibilities Will Include:

• Manage preventive maintenance service programs, including but not limited to the support of new product launches, equipment evaluations, and SRAI programs (Sales Rep Assigned Inventory)
• Support business processes by gathering information, analyzing requirements, and defining and documenting problems related to Service Support and Technical Assistance Center processes
• Responsible for corrective actions driving long-term improvements in Service Support and Technical Assistance Center processes
• Facilitate discussions and attend pre-launch meetings with Service Development, Technical Support, Manufacturing, Marketing, QA, Sales and Inventory to ensure adequate preparation, communication and adherence to launch plans
• Support Expert Care Solutions, Technical Assistance Center, and Service Support team members addressing program-specific customer-related issues
• Provide training and support onboarding of new team members
• Supports marketing launch strategy by implementing appropriate internal business processes and assists in the training/communication of the processes with the sales force
• Serve as a knowledgeable resource for the team, providing expert guidance for advanced and complex queries
• Proactively identifies and resolves issues by taking initiative in problem-solving and implementing effective solutions.
• Lead internal team discussions, ensuring participation and communication among team members

Required Qualifications:

• College degree or equivalent combination of education and work experience in a medical device industry or similar regulated environment
• 1 year of experience working in role supporting Sales Operations &/OR Service Operations
• Experience with Quality & Business Systems

Preferred Qualifications:

• Experience managing/coordinating small projects
• Salesforce/SAP experience
• Strong problem-solving skills
• Detail oriented
• Innovative mindset with a drive for continuous improvement

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.