US Bank Customer Account Manager Category Sales & 

Germany, Hesse, Frankfurt 

854347144

Responsible for proactive support and service to an assigned portfolio of small to medium-sized clients via telephone or email.

• Responsible for proactive support and service to an assigned portfolio of small to medium sized

• Elavon clients via telephone or email.

• Responsibilities include account maintenance, growth, increased profitability, overall Client satisfaction, and projects and to identify opportunities to enhance the profitability of the client relationship.

• Sells a full range of merchant processing products and services. This role is the escalation point for both internal and external client issues.

• Emerging relationship building and selling skills

• Ability to analyse information received from various sources and synthesize into reports, presentations and proposals

• Strong problem-solving skills

• Strong organization and project management skills

• Ability to manage multiple tasks/projects and deadlines simultaneously

• Proven customer service/relations skills

• Proficient computer skills, especially Microsoft Office applications

• Excellent presentation, interpersonal, verbal and written communication skills

• Bachelor's degree, or equivalent work experience

• Zero to two years of client management experience

• Fluent in German and English

• Sales experience