WHAT YOU WILL DO
We seek to hire a P&C Local Services (Associate) Consultant to support Ireland remotely on a twelve-month contract (with a potential for prolongation). He/ She will be responsible to provide and resolve employee and manager queries, consult employees on their issues and carry-out operational people administrative tasks across the whole employee life cycle (e.g. on- and offboarding, administering contractual changes, do leave consultations).
Key Responsibilities:
- Manage HR operations throughout the full employee life cycle.
- Provide second-level support for HR inquiries from local employees and managers in line with our Service Level Agreements.
- Oversee onboarding, administrative processes, contractual changes, benefits enrollment, and termination cases.
- Promote standard intake channels for People & Culture interactions and support local HR communications.
- Partner with local and global P&C functions (HR Director, HR Business Partners and HR Practices like e.g. Total Rewards) on issue resolution, Post Merger Integration, and service improvements.
- Collect feedback to identify improvement opportunities and maintain the local Intranet Pages and our internal Knowledge Base.
- Build strong relationships with HR functions, vendors, and governmental institutions to ensure efficient, compliant processes.
WHAT YOU WILL BRING
Education and qualifications / Skills and competencies:
- Experience in HR process administration.
- Strong communication skills in English (written and spoken). Comfortable to speak in smaller public forums and in front of employees.
- Analytical with attention to detail and a quality-driven approach.
- Ability to handle sensitive and confidential information and adapt to continuous change.
- Self-motivated, able to execute initiatives independently.
- Comfortable working in a multinational, multicultural and virtual environment.
- Good proficiency in MS Office (Excel, Word, Outlook, PowerPoint).
- Knowledge of Irish labor law is a plus.
Work experience:
- 1+ years in a similar HR role, preferably in a service environment.
- Strong customer service orientation.
- Experience in multinational/IT environments is a plus.
- SAP HR system knowledge is preferred.
- Experience with virtual teams and project management is a plus.
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