Amazon Support Engineer Data Center Central Operations 

United States, Kansas 

854033498

Key job responsibilities
• You will develop solutions to move and recover capacity for customers.
• You will interact directly with Data center technicians to support escalations for issue resolution.
• You will work with systems engineers to push upstream fixes to enable capacity recovery.
• You will work to deep dive defects throughout the rack migration process, and work to develop solutions to mitigate defects.
• You will contribute to data analytics to support your role.
• You will evaluate data and trending patterns to uncover defects across product life cycles.
A day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- 3 yrs of data center experience

- Process improvement / Six Sigma experience
- Experience of Linux troubleshooting for hardware related issues
- Experience of training technical content to non-technical audiences