Ebay Product Specialist 

United States, California, San Jose 

851302803

What will you accomplish:

• Execute a comprehensive seller landscape identification project to determine what kinds of sellers participate in eBay seller promotions, how they receive notification of these, what offers they find compelling, what kinds of sellers (consumer, business, business size), and what other ways would they like to communicate and learn about offers.

• Conduct market research to identify how eBay seller promotions are situated relative to other US marketplaces.

• Partner with the social media team to identify how different cohorts of sellers can be engaged with.

• Develop and send a survey to obtain additional data from sellers currently using promotions to understand how these currently affect behavior and what else might be meaningful to them.

• Interview sellers both virtually, via phone, and in person to collect feedback and anecdotes about their current eBay business and why they do or do not engage with promotions

• Complete a set of personas and recommendations to drive improvement in the business.

What will you bring:

• Experience with a detailed project process for execution, such as marketing campaign operational set-up, fulfillment processes, or marketing email deployment system.

• Extremely detail-orientated and organized, with proven success in managing programs in a cross-functional team environment.

• Highly skilled in managing multiple work streams and projects with a fine eye for detail, quality, and deadlines.

• Embodies the work ethic and personality that thrives in a fast-paced culture with tight deadlines, shifting priorities, and matrix-managed responsibilities.

• Strong verbal, written, and interpersonal communication skills.

• Willingness to reach out to sellers and proactively conduct interviews

• Eagerness to learn fast with strong creative problem-solving skills and a can-do attitude.

• The energy, motivation and commitment to drive for results in a challenging, ever-changing environment.

• Passion for the customer, innovation, and operational excellence.

Required Experience:

• BA/BS required, MBA / Master’s degree a plus

• 1-3 years of experience in marketing project management, preferably an ecommerce, consumer internet, or retail company

• Must be able to handle multiple priorities in an organized manner with attention to detail and strong problem solving skills.

• A passion for eBay and the customer base, either existing or nascent.

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$73,600 - $114,400

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