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L3 Ping Identity Specialist
Responsibilities:
- Act as a subject matter expert for Ping Identity solutions, providing advanced support and guidance.
- Implement complex changes and improvements to the Ping Identity infrastructure.
- Lead the design and implementation of complex IAM projects.
- Conduct root cause analysis for significant issues and develop permanent solutions.
- Mentor and train junior team members (L1 and L2 specialists).
- Respond to and resolve incidents/requests, application onboarding
• Support and troubleshoot existing partnerships.
• SSO certificates management
• Plan Certificate Renewal for onboarded applications
- Assist in Engineering related activities (Patching/DR)
- Stay updated with the latest developments in IAM technologies and best practices.
- Bachelor’s degree in computer science, Information Technology, or a related field.
- 4+ years of experience with IAM solutions, with a focus on Ping Identity products.
- Extensive knowledge of IAM protocols (e.g., SAML, OAuth, OpenID Connect) and security standards.
- Experience with large-scale IAM deployments and integrations.
- Excellent project management and leadership skills.
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