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About this role:
In this role, you will:
be responsible for execution & delivery of lending and client products, maintenance & reporting of key SLA’s, including but not limited to changes in delivery timelines, scope creep, bottlenecks, risk and control framework reviews, capacity, key performance metrics and quarterbacking critical projects/programs. The role would require direct engagement with senior leaders across global COO teams and partner with them to drive solutions designed to improve processes, controls, and regulatory/risk compliance across various risk, automation, surveillance & quality assurance functions.
Functional and technical skills:
· Understand business requirements, goals and objectives, design and create target state solutions
· Ability to breakdown complex projects into capabilities, features, and user stories for development
· Assist to develop product strategy and roadmap based on business priorities
· Domain knowledge on CIB business model, and lending products & lifecycle
· Knowledgeable of Agile JIRA framework, Microsoft PowerPoint, Word, Excel
. Able to draft, maintain & deliver a project charter, performance and delivery metrics, and onward reporting
· Experience on working with business process analysis to drive tactical and strategic decisions, and execution of plans
Executive Communication:
· Possess excellent verbal and written communication skills with the ability to collaborate with senior leaders across LOBs globally to create executive ready presentations, including presentation of information and data to persuade, educate, and enhance understanding at all levels
· Drive complex issue management and deliverables into effective outcome-oriented conversations
· Institute sturdy communication channels with business partners to support and manage the delivery of the division’s strategic programs
· Collaborate on change initiatives across the division in a seamless manner, collaborating with global stakeholders; facilitate discussions with leaders and subject matter experts to investigate and solve complex problems
· Identify opportunities for increasing operational efficiencies, perform root cause analysis to propose ideas that improve front to back processing across COO
· Assist in projects on data interfaces between systems such as defining project scope, data requirements and sources/resources; Participate in projects requiring data cleanups, process improvement analysis and reporting
Risk & Control Mindset:
· Assess, review, manage and mitigate risk by measuring key risk indicators (KRIs) through developing and maintaining the key metrics to help teams improve throughput while reducing risk
· Ensure operational practices follow relevant risk standards, policies and regulations to maintain an effective control environment
· Collaborate with operational risk teams to log and monitor Issues and Corrective Actions when operational incidents are identified
Required Qualifications / Skills
· MBA/equivalent advanced degree, or equivalent experience
· 10+ years of experience with solution design and delivery, requirements elicitation experience, product management experience
· Banking and Finance Domain Exposure.
· Min 5 years’ experience with MS Dynamics CRM platform (ideally in corporate banking environment)
· Familiarity with workflow tools like ServiceNow and JIRA
· Familiarity with Tableau/Power BI to extract reports.
· Knowledge of system testing methodologies, test script management and execution, UAT testing experience for enterprise scale systems
· Excellent verbal and written communication skills, portray great levels of accountability and attention to detail
· Candidates should be able to work effectively in a demanding, fast-paced, dynamic environment, handling multiple tasks and projects concurrently, while maintaining quality, accuracy and integrity
· Candidates should have experience presenting information to persuade, educate, and enhance understanding at all levels with the ability to develop and negotiate solutions with partners or clients including escalations as needed
· Candidates should be able to work in a global team, interact at different levels and handle a wide range of deliverables with varying levels of complexities with focus on execution and result
· Advanced Microsoft Office skills to create persuasive PowerPoint presentations; Strong analytical skills leveraging Microsoft Excel/Access
· Experience in identifying and driving process improvements in complex environments
· Ability to effectively multi-task and successfully work on several unrelated projects at the same time
Desired Qualifications / Skills
· Experience consulting with internal clients and business
· Success in working with all levels of leadership
· Experience leading regulatory and compliance projects
· Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
· Self-motivator, ability to learn independently and with limited supervision
· Data mining, modeling and analysis experience
· Strong presentation and negotiation skills
· Experience in planning, resource and stakeholder management
Hybrid working model :
· No of days working from office in a week: 3 out of 5
· Shift Timings: 1:30 PM – 10:30 PM IST, however, can change based on project requirement
· Work location: Hyderabad/Bangalore
Please Note: Flexibility expected, to periodically support as Weekend On-Call during weekend release activities
29 Apr 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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