Job DescriptionResponsible for proactive support and service to an assigned portfolio of small to medium-sized clients via telephone or email. Responsibilities may include account maintenance, growth, increased profitability, overall client satisfaction, and projects to identify opportunities to enhance the profitability of the client relationship. Sells a full range of merchant processing products and services. This role is the escalation point for both internal and external client issues.
This rolea ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically less than two years of client management experience
Hold self and others accountable to consistently achieve meaningful results.