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Truist Identity Access Management Technical Director United States, North Carolina, Charlotte 850077918
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1st shift (United States of America)A role that is responsible for leading portions of the identity management and access control functions as described by industry best practices such as NIST and FFIEC. This will include a subset of the following sub-functions: a) request b) provisioning c) deprovisioning d) normal access e) privileged access f) attestations g) identity governance administration h) identify management platforms i) production support.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Align with IAM-wide priorities that define ‘our what’ that may change based on business need
Design and implement theend user support team foridentity management and access strategy on time and within budgetas it pertainsto meeting Joiner/Mover/Leaver controls including attestations.
Design and meetformal Services Level Agreements (SLAs)to ensure control frequencies are met
Improve theenduser experienceby partnering with the business to help provide tier 2 support and engagement directlyto completing required controls
with the DCIOand BISO towers tofoster relationshipsin efforts tosupportupcoming strategiccompliance and maturity needsof the IAM team long term
Proactively engage with stakeholders to make them aware and willing to adopt our solutions, which includes managing up, out, and down to avoid surprises and position our solutions to be successful.
Note: The differentiating factor between levels of IAM Technical Director are the years of experience performing the Required Qualifications, breadth and complexity of responsibility, number of resources managed, number of organizational layers managed, and the percentage of time spent performing one type of work vs another.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree or equivalent
20 years’ technical experience working in the identity and access management control function
10 years’ experience as a senior manager
15 yeas’ experience in strategic planning, operational planning, and execution
10 years managing simple and structured work
15 years managing complex and unstructured work
15 years’ experience leading diverse teams, such as teammates, contract workers, onshore, offshore resources, and/or managed services
5 years’ experience and intermediate-level technical knowledge of product knowledge and processes for specific IAM areas (e.g., Active directory, RACF,Idaptive, CyberArk, PRIVA, Oracle OIM, Persistent Ignite)
15 years’ experience and basic functional knowledge of tools and processes for the broader IAM capability
10 years’ experience and expert-level strength in soft skills and interpersonal communications
15 years’ technical experience working for a top 10 US bank
15 years’ experience collaborating with the following functions: a) infrastructure b) application development c) application support d) business unit risk management e) technology risk f) audit and g) external auditors
15 years’ experience collaborating with the following peer functions in corporate cyber security
15 years’ experience managing the remediation of regulatory matters and internal findings
15 years’ experience in strategic planning and applying industry best practices to operations (NIST, FFIEC)
Preferred Qualifications:
15 years’experience running an end user support teamas it pertains to Identity and Access Management
10 years’ experiencemanaging an Identity and Access Management platform such as Oracle, SailPoint,
Subject matterexpertiseas it pertains to Identity and Access Management control design and execution
Experience in partnering with IAM developers and engineers to detail required enhancementsto IAM tool and testing and implementation of them
Experience in Active Directory groups and downstreamaccessrequirements
themultiple approaches to designing IAM technical solutions
Experience in waterfall and agile project management methodologies
Experience managing contracts for IAM managed service providers
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