Intuit Distinguished Software Engineer 

United States, California, San Diego 

849422946

• Be a hands-on technical leader, guiding engineers to experiment and build innovative AI-native platforms and experiences, prioritizing learning and driving breakthrough adoption.
• Collaborate with cross-functional leaders in Customer Success, Sales, Partners and Intuit Products on strategy, prioritization, and feature delivery.
• Partner with Engineering Directors and leaders to remove roadblocks, review roadmaps, articulate business outcomes, and establish clear measures of success.
• Champion technical and operational excellence through design standards, consistent engineering practices, and continuous improvement.
• Shape organizational structure for maximum efficiency and ensure engineering teams are structured for success with the right skills, focused on the company's most critical initiatives.
• Continuously explore and implement innovative business practices for the team and company.
• Actively partner with third-party platforms such as Salesforce to drive the best-in-class implementations to deliver successful sales, customer success, care, and partner outcomes
• Own third-party Build vs Buy vs Partner strategic decisions and continuously evaluate the tech choices and guide architectural decisions.

VP of Engineering, VEP

Key Accountabilities (1- and 3-Year Focus):

• Technical Vision & Strategy: Define and champion the long-term technical vision for the VEP, aligning with overall business objectives.
• Platform Architecture: Lead the design and implementation of scalable, reliable, and secure platform architecture, anticipating future needs and increasing speed and ease of onboarding.
• AI-Native Experiences: Lead with an AI-first approach, defining AI strategy and delivering AI-native outcomes across experiences and capabilities.
• Innovation & Capability Development: Foster a culture of innovation, proactively identifying and developing new capabilities to enhance the user and expert experience.
• Team Leadership & Development: Build, inspire, and manage a high-performing engineering team, fostering a collaborative and growth-oriented environment.
• Cross-Functional Collaboration: Partner seamlessly with product, design, marketing, and operations teams.
• Platform Stability & Performance: Ensure platform stability, performance, and security, implementing robust monitoring and incident response.
• Data & Analytics: Define the platform's data strategy to enable data-driven decisions and continuous improvement.
• Build vs. Buy Strategy: Strategically evaluate and select third party solutions, establishing clear criteria and metrics.
• Rapid Prototyping: Develop prototypes to quickly iterate and identify optimal customer experiences.

• BS/MS in computer science or equivalent work experience. Significant design/architecture experience
• 10+ years’ experience designing and leading software architecture.
• Deep expertise in the Salesforce (SFDC) platform, coupled with strong knowledge of Sales and Customer Success for Enterprise businesses.
• A hands-on builder capable of operating effectively at both detailed implementation (micro) and strategic planning (macro) levels.
• Possesses deep Artificial Intelligence (AI) expertise in building and scaling AI-native applications and models, complemented by experience with cloud/SaaS and highly scalable systems. Strong knowledge of AI/ML, including Generative AI.
• Demonstrated thought leadership in platform development, architecture, and scaling strategies.
• Proven ability to lead and empower high-performing engineering teams that do not report to you.
• Comprehensive understanding of cloud computing, microservices, and API design. Expertise in modern technology stacks, API design principles, microservices architecture, public cloud platforms, and various programming languages.
• Solid knowledge of data management, analytics, and reporting practices, along with expertise in user authentication, authorization, and security best practices.
• Exceptional boundaryless leadership skills, adept at influencing effectively across diverse situations, knowing when to be assertive and when to collaborate, and driving designs, ideas, and roadmaps to successful outcomes.
• Outstanding communication, collaboration, and influencing abilities. A seasoned and ambidextrous leader capable of balancing short-term execution with long-term vision, and effectively inspiring and coaching teams.
• Experience in conceptualizing, launching, and driving impactful business and product strategies, and multi-year roadmaps.
• Proficient in Agile methodologies.

Key Focus on User and Expert Experience:

• Deep understanding of user experience (UX) and user interface (UI) principles.
• Focus on building intuitive and engaging interfaces for both customers and experts.
• Commitment to accessibility and inclusivity.