Salesforce Program & Communications Manager/Senior Manager REWS Business Operations 

United States, California, San Francisco 

849199697

Job Category

Real Estate & Facility Management

Job Details

Executive Communications

* Narrative Development: Collaborate with the Chief of Staff and internal Communications teams to shape and evolve the REWS executive narrative, aligning with company-wide messaging and AI-driven initiatives in real estate, facilities, and hospitality.
* Content Creation: Develop and maintain messaging frameworks, talk tracks, keynote scripts, and presentation materials for events including Town Halls, Summits, Fireside Chats, and panels.
* Leadership Support: Partner with the REWS Leadership Team to ensure consistent and aligned messaging across all executive engagements.
* Platform Strategy: Work with internal Communications team to elevate REWS executives as industry thought leaders through bylines, case studies, and other content.
* Audience Engagement: Customize messaging for both internal and external audiences to maximize relevance and impact.

* Engagement Strategy: Craft clear, inspiring communications that inform and motivate REWS employees, reinforcing strategic priorities and company values.
* Newsletters & Updates: Lead the creation of internal communications (e.g., What’s Coming newsletter, Priorities, Event recaps) to spotlight milestones, team achievements, and alignment with company and team values.
* Event Communications: Plan and execute in-person and virtual programming that supports employee engagement and development, including content curation, speaker sourcing, logistics, and calendar management.

Communications Operations & Governance

* Channel Management: Oversee REWS communication channels such as Slack, Canvas, and newsletters, conducting regular audits and updates.
* Governance: Define and manage streamlined workflows for communications intake and feedback mechanisms (e.g., “Town Hall Q&A”).
* Content Calendar: Maintain a comprehensive communications calendar in coordination with the internal Comms team and key stakeholders to ensure aligned, timely messaging.

Strategic Messaging & Distribution

* Message Cascade: Build a narrative hierarchy that connects REWS strategy to broader company goals, especially in AI/Agent innovation.
* Asset Creation: Produce a range of supporting materials—FAQs, deck templates, infographics, and social content—to enhance message reach and effectiveness.
* Global Consistency: Develop messaging toolkits and guides to ensure consistency across REWS global offices and regions.

Required Qualifications

* 10+ years of experience in communications, program management, or a related field, ideally within a fast-paced, global environment.
* High integrity and discretion when handling sensitive information and supporting executive leadership.
* Exceptional storytelling and editorial skills, with the ability to distill complex topics for diverse audiences.
* Demonstrated experience in executive communications and thought leadership strategy.
* Proficiency in internal communication platforms such as Slack, Notion/Canvas, email tools, and CMS.
* Experience managing communication workflows and governance in large or distributed teams.
* Familiarity with real estate, facilities, workplace services, or enterprise technology is a plus.
* Strong project management skills and the ability to work independently while building cross-functional relationships.

Preferred Qualifications

* Strategic thinker with a proactive, solutions-oriented mindset.
* Skilled writer and editor with strong attention to tone, clarity, and consistency.
* Collaborative team player who builds effective partnerships, especially with Internal and External Comms.
* Influential leader who can align stakeholders without formal authority.
* Comfortable navigating ambiguity and balancing strategic vision with tactical execution.

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $138,800 to $190,900.