JPMorgan Manager Site Reliability Engineer 

India, Maharashtra, Mumbai 

848681249

Job responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience as Site Reliability Engineer. Experience in leading a team of technologists, managing projects, and removing blocker
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within a portfolio of applications
• Proficiency in at least one programming language preferably Python
• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Experience with large relational databases, and tuning complex queries and ETL processes
• Ability to identify and solve problems related to complex data structures and algorithms
• Drive to self-educate and evaluate new technology.
• Ability to guide and teach programming/SRE practices & concepts to team members
• Ability to expand and collaborate across different levels and stakeholder groups

Preferred qualifications, capabilities, and skills

• Ability to code and demonstrate data fluency
• Background Fin-tech experience
• Previous exposure to scheduling and orchestration of complex workflows
• Troubleshooting common networking technologies and issues