SAP Senior Cloud Systems Integration Engineer - Observability Specialist 

United States, Pennsylvania, Newtown Township 

847499994

About the Role:

• Join our global team specializing in Reliability Engineering and Services, collaborating with DevOps Engineers and Operational Experts. As a Senior Cloud Systems Integration Engineer - Observability Specialis t, you will play a crucial role in developing and implementing cutting-edge Observability solutions powered by Big Data, streaming pipelines, Machine Learning, and Large Language models.
• You'll focus on integrating public and private cloud solutions into the SAP ecosystem, optimizing alerts, metrics, and logs using AI-driven Observability solutions.
• You will work as part of an implementation project, with an eye toward integration and operationalization, where you will ultimately join the core SRE teams in support of the environments.
• You will be expected to bridge the gap between Infrastructure, Platform, and Application Observability from the point of first contact.
• You will also support troubleshooting during major incidents related to our global cloud infrastructure, ensuring excellence in triage and resolution.
• You will help the team to reduce critical KPI's around MTTD/MTTR, Signal to Noise Ratio, and other relevant metrics using these advanced methods.

Key Responsibilities:

• Collaborate with cross-functional teams following Agile methodologies like SCRUM.
• Prioritize and deliver high-quality developments within tight timelines.
• Build expertise in hyperscaler provider architectures and API integration models.
• Ensure seamless operations and maximum uptime for our services.
• Participate in On-Call rotational coverage, including weekends and holidays.
• Share knowledge and drive hyperscaler adoption and integration.
• Support ongoing Observability and Monitoring enhancements/development across the SAP Cloud Ecosystem.
• Assist SRE teams in Reliability Services.

Required Skills:

• Rapid adoption of cutting-edge technologies.
• Advanced analytical and problem-solving abilities.
• Strong team player with exceptional communication skills.
• Self-driven with a sense of urgency to resolve issues efficiently.
• Proficient in spoken and written English.

Experience:

• Development: 4+ years of professional or enterprise development experience.
• Strong knowledge of Python & JavaScript programming.
• Experience in REST API implementation (Flask or FastAPI).
• Microservice-based development expertise.

DevOps:

• CI/CD pipelines using Azure, Jenkins, or similar tools.
• Hands-on experience with Docker containers & Kubernetes.
• Public cloud environments (GCP/AWS/Azure).
• Solid grasp of JSON, YAML, & Github.
• Enterprise/Service Provider Data Center Architecture.
• Familiarity with Fault Monitoring and Performance Management tools.

Hyperscalers:

• Certifications with public cloud providers (GCP, AWS, Azure, IBM, Alibaba Cloud, etc.).
• Adoption and integration methodologies between cloud solutions
• Observability data ingestion and pipelines working knowledge.
• Algorithms, data structures & patterns.

Preferred:

• Experience with Elasticsearch, Splunk, or similar platforms.
• Web development frameworks knowledge.
• Familiarity with Terraform, HelmChart, Ansible, or similar tools.
• Understanding of Kubeflow, MLFlow, Dataflow, or similar technologies.

Education:

• Bachelor's or equivalent in Software Engineering, Computer Science, or related fields.
• Industry Technical Certifications (CCNA, CKA, RHCE, AZ-900, etc.) and ITIL courseware are beneficial.

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