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Bank Of America Sr Accounting Specialist - Reconciliation Center Excellence 
United States, Arizona, Phoenix 
847300802

25.03.2025

Job Description:

Process daily exception and case processing volumes related to various consumer products (ie: payment rejects, escheat due diligence, overdraft, misapplied balance transfers, etc.)


will be responsible for resolving complex operational accounting functions and issues in accordance with standard procedures. Key responsibilities include conducting analyses of complex issues related to all operational accounting functions, such as general accounting, accounts payable, and accounts receivable. Job expectations include performing analytical research and leveraging judgment to make informed decisions using accounting systems and tools, following established processes, coaching and training employees, and handling exceptions and escalations within the Line of Business.

Responsibilities:

  • Maintains accurate and complete records including ledgers, invoices, and receipts by referencing documents to verify, record, and process transactions

  • Prepares financial reports and budgets and assists with audits to resolve discrepancies

  • Processes and organizes invoices to ensure bills are received and paid in a timely manner

  • Demonstrates an understanding of workflow processes and adheres to Service Level Agreements and federal and state laws, rules, and regulations

  • Manages the end-to-end workflow process by using various accounting systems and tools

  • Researches and analyzes complex procedures, cases, and situations that may come up during account reconciliation activities

  • Responsible for the day to day resolution of complex operational accounting functions / issues including in depth analysis.

  • Handles escalated situations that were unable to be resolved by the Accounting Specialist. Provides coaching and training to other associates

Required Qualifications:

  • Minimum of 1 year of Operational Accounting experience

  • Previous experience with general ledger

  • Thorough understanding of debits and credits

  • Knowledge of card products

  • Proficient skills utilizing MS Excel and PowerPoint

  • Excellent research, analytical & decision making skills

  • Ability to multi-task and meet specific performance goals

  • Minimum Education: High School Diploma / GED / Secondary School or equivalent

Desired Qualifications:

  • Experience with Recon Plus, PIX, eLedger, FDES, BOSS, Card IS, Content Navigator, MSS, BFT, Cashpro and TSYS

  • Demonstrates ability to work flexible schedules and adapt quickly to change

  • Demonstrates leadership skills consistently

  • Excellent verbal and written communication skills

Skills:

  • Business Acumen

  • Financial Accounting

  • Project Management

  • Research

  • Written Communications

  • Attention to Detail

  • Coaching

  • Issue Management

  • Regulatory Compliance

  • Relationship Building

  • Adaptability

  • Business Process Analysis

  • Critical Thinking

  • Data Visualization

  • Learning Delivery

1st shift (United States of America)