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Job Description:
Process daily exception and case processing volumes related to various consumer products (ie: payment rejects, escheat due diligence, overdraft, misapplied balance transfers, etc.)
will be responsible for resolving complex operational accounting functions and issues in accordance with standard procedures. Key responsibilities include conducting analyses of complex issues related to all operational accounting functions, such as general accounting, accounts payable, and accounts receivable. Job expectations include performing analytical research and leveraging judgment to make informed decisions using accounting systems and tools, following established processes, coaching and training employees, and handling exceptions and escalations within the Line of Business.
Responsibilities:
Maintains accurate and complete records including ledgers, invoices, and receipts by referencing documents to verify, record, and process transactions
Prepares financial reports and budgets and assists with audits to resolve discrepancies
Processes and organizes invoices to ensure bills are received and paid in a timely manner
Demonstrates an understanding of workflow processes and adheres to Service Level Agreements and federal and state laws, rules, and regulations
Manages the end-to-end workflow process by using various accounting systems and tools
Researches and analyzes complex procedures, cases, and situations that may come up during account reconciliation activities
Responsible for the day to day resolution of complex operational accounting functions / issues including in depth analysis.
Handles escalated situations that were unable to be resolved by the Accounting Specialist. Provides coaching and training to other associates
Required Qualifications:
Minimum of 1 year of Operational Accounting experience
Previous experience with general ledger
Thorough understanding of debits and credits
Knowledge of card products
Proficient skills utilizing MS Excel and PowerPoint
Excellent research, analytical & decision making skills
Ability to multi-task and meet specific performance goals
Minimum Education: High School Diploma / GED / Secondary School or equivalent
Desired Qualifications:
Experience with Recon Plus, PIX, eLedger, FDES, BOSS, Card IS, Content Navigator, MSS, BFT, Cashpro and TSYS
Demonstrates ability to work flexible schedules and adapt quickly to change
Demonstrates leadership skills consistently
Excellent verbal and written communication skills
Skills:
Business Acumen
Financial Accounting
Project Management
Research
Written Communications
Attention to Detail
Coaching
Issue Management
Regulatory Compliance
Relationship Building
Adaptability
Business Process Analysis
Critical Thinking
Data Visualization
Learning Delivery
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