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Uber Strategy & Operations Manager Marketplace 
United States, West Virginia 
846744428

24.06.2024

What You'll Do

  • You will work own core business processes and deliver projects that improve marketplace efficiency and rider experience by assessing how best to adjust various system levers
  • You will manage and deliver multiple projects, alongside delivering regular business performance monitoring and reporting, executing in a constantly changing, complex environment
  • You will use data analysis, business modelling and experimentation, applying your strong business acumen, to understand business and product performance and identify issues/opportunities and solutions to improve marketplace efficiency and performance.
  • You will engage with a number of functions across the business to gather inputs and present your proposals to ensure proposed solutions balance multiple business objectives and to coordinate solution implementations, e.g. other UK Operations teams, Finance, Product, Legal, Customer support, EMEA Central Operations
  • You may have the opportunity to collaborate closely with our Product teams to test and roll out new features that improve the Uber app

Basic Qualifications

  • At least 3 years of demonstrated experience in solving commercial and operational business problems using analytics
  • Demonstrated experience analysing, interpreting and presenting complex data to various audiences; ability to translate quantitative findings into action plans
  • Consistent track record of being a respected operational problem solver, with a creative solutions-focused mindset and showing good business acumen and judgement
  • Ability to plan and organise your work across multiple projects and regular processes/reporting, to execute quickly in a constantly-changing work environment.
  • Strong project management skills , showing the ability to plan and successfully drive a project from beginning to end
  • Cross-functional Teamwork and Stakeholder Management - able to partner effectively with a range of local and regional teams including other UK Operations teams, Finance, Product, Legal, Customer support, EMEA Central Operations, to ensure initiatives launched balance multiple objectives and are implemented effectively and efficiently.
  • Strong verbal and written communication skills
  • Resourceful, go getter - Uber is committed to constant improvement. You're excited to create value for the business and design and implement processes, analysis and operations solutions that can scale and you take the initiative when you see an opportunity.
  • Advanced SQL and Excel or Google Sheets knowledge and experience required
  • Understanding of statistical and experimentation methods, e.g. A/B testing required

Preferred Qualifications

  • Experience with pricing and promotions preferred
  • Experience in applying statistical methods preferred
  • Python knowledge preferred

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .