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Lead Field Service Technician- FIRE ALARM TECH - 5k Sign on Bonus
As a for our Service team, you will be tasked with the supervision of installation of systems that will include, fire alarm, security, and access controls in a commercial, educational, construction and or retrofit environment. You will be expected to perform testing and start-up support functions across a wide range of electronic Fire Alarm / Security / Access / CCTV systems, which will include proprietary software packages. Strong computer, software and network skills, and knowledge are necessary for this position. Experience with systems that involve advanced solutions such as Honeywell Front End Computers, Honeywell XLS1000 and XLS3000, Edwards and Notifier fire alarm system and other technologies for building fire alarm security solutions would be a plus.
• Verify system functional performance to ensure proper operations according to contract requirements including testing and verifying system operations per preventative maintenance schedules
• Complete documentation of all work done
• Perform system backups, install appropriate updates and patches
• Maintain customer system documentation
• Be responsible for Honeywell’s assets such as tools, software, and site database
• Respond to emergency service calls as required
• Keep abreast of new developments in product and preventative maintenance techniques
• Stay current in knowledge of Local, State and National codes
• Performance of duties outside of normal working hours as required
• Participate in Sales support activities such as surveys, application selection and possibly hardware engineering for bid jobs to support our growth initiatives.
• Keep all documentation and paperwork up to date. Examples: Labor & Expense report’s, customer requests for changes, adds, training and sign-off sheets, etc. Focus especially on Change Orders if additional scope is required.
• Train the customer as required per contract terms on operational aspects of the system. If required, conduct complete system function training, and obtain attendee sign-off list for archiving.
• Performs or assists with engineering, planning, scheduling, and installing simple to complex systems or modifications to existing systems. May plan, schedule, and lay out complex electrical equipment installations.
• Jobs completed at or under cost (+ or- 2%), under hours for start-up.
• Promotes builds and maintains good customer relations and assists in contract retention; informs supervisor or customer needs, requirements, systems status, and actual or potential customer problems.
•Be a zealot for safety & responsible for adhering to, completing, & recording all required HSE safety documentation & training in a timely manner per daily/monthly/yearly, role specific, & site requirements.
• 5+ years of in-depth knowledge of Fire alarm systems, plans, specifications, and solid understanding of contracting relationships
• Fire alarm systems experience with demonstrated knowledge code requirements, testing requirements and coordinating, communicating with AHJ’s
• Competent in MS Word, Excel, Project, and Outlook
• Excellent customer service skills with experience in technical phone or onsite customer support including good
• Ability to read and interpret mechanical/electrical drawings and diagrams
• interpersonal communication skills.
• Ability to travel both locally to customer sites and overnight up to 25% as workload demands
• Valid driver’s license and safe driving record ability to pass background check
• OSHA 10cCertification
• Minimum NICET certification level 1 or higher
• Nevada State Fire Marshal Certificate of Registration (F-Card)
• Notifier and /or EST – 3 experience
• ACAD or comparable drafting experience
• 1 years related fire alarm systems, security system and access systems experience required.
• Technical Diploma or Associates Degree in Mechanical, Electrical, Computer Science or related field or 4 years of experience in a technical role in this industry
• Building Networks infrastructure knowledge (wiring, CAT, Cables, Fiber optics etc.). Understanding of typical communication topologies is important a plus Knowledge of Fire alarms, smoke control and security systems a plus
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