JPMorgan Digital Document Services Wholesale Payment 

China, Shanghai 

846177084

As a Documentation Specialist in Digital Document Services team, you'll be responsible for coordinating all aspects related to Payments client end-to-end account documentation management, including client onboarding (account opening, cash product onboarding), account maintenance, account closure and other account/product related services.

Responsibilities

• Manage end-to-end account documentation for Payments clients, including client onboarding, account maintenance, account closure.
• Create account opening or product onboarding document package based on business request
• Perform required research for a product set-up and account opening to assess documentation requirements
• Review & validation of Authorized Signor details, Negotiated Documents & perform Signature Verification
• Scanning & Indexing the documents to the centralized repository.
• Provide timely information to stakeholders on pending requests and possible impacts to other processes
• Ensure documentation conforms to the Bank’s legal guidelines and policies and standards, including risk mitigation through adherence to the control framework
• Identify and escalate issues in a prompt and timely manner which may impact service
• Maintain control of the environment in respect of JPMorgan & Chase Co. policies and the local regulatory rules
• Provide operational support to supply audit / compliance / regulator with query handling, documentation, analysis as required.

Qualifications

• At least 3 years working experience in back-office operations or account/cash operations of bank/financial industry
• Strong operational knowledge
• Account/Payment product management experience is preferred
• Highly organized and detail-oriented with the ability to work under pressure and high volume environment within tight deadlines and cut-off
• Fluent in speaking, reading & writing skills in both English & Chinese Mandarin
• Bachelor’s degree or above