Cisco Regional Process Manager Early Career 

Portugal 

84481374

He or she possesses the ability to identify automation opportunities, translate them into actionable digital use cases, and leverage AI to implement solutions that drive efficiency and innovation.

WHO YOU’LL WORK WITH

You will be part of the Commerce Operations EMEA organization and will work closely in person or through digital channels with your peers in-country or across EMEA/global.

WHO YOU ARE

• You enjoy working in a fast-paced changing environment.
• You have a passion for optimizing & simplifying customer, partner and stakeholder experience.
• You possess a high & end to end level of expertise across his/her domain which is leveraged for resolution of complex issues and escalations.
• You have a rounded ability to identify opportunities to streamline & automate segments of Cisco’s commerce processes or internal processes.
• You have the ability to engage cross-functionally to drive execution of those opportunities.

• You enjoy performing data analysis using specialized and holistic domain knowledge and business expertise.
• You can identify patterns in data, draw insights and make recommendations to fix issues, and optimize processes to avoid future issues and maintain data quality.
• You can identify & log problems that impact ability to deliver an efficient and simplified experience.
• You are accountable for exception management decision making for transactional/case management activities performing the right level of risk assessment & documentation.

OUR MINIMUM QUALIFCATIONS

• Strong analytical skills with the ability to interpret complex data, identifying & articulating problems.
• Strong cross functional communication and stakeholder engagement skills.
• Can clearly articulate guidelines and procedures as they relate to specific processes.
• Ability to work cross-functionally within Commerce Operations.
• Basic knowledge in AI technologies to identify opportunities for automation and digitization in Commerce Operations.
• Proficiency in Microsoft Office Applications
• Fluent in English

OUR PREFERRED QUALIFICATIONS

• Proficiency in leveraging AI technologies to discover & execute innovative solutions for automating & enhancing efficiencies of process workflows in Commerce Operations.
• Deep end to end Quote to Cash process knowledge.
• Project Management skills
• Proficiency in data visualization tools and process workflows.