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TWCL Ops has a significant growth agenda with short term working capital loans migrating into TWCL and additional client segments integrating into TWCL. Key strategic deliverables include wider adoption of digital loans, STP/automation, and process/system standardisation to drive efficiency and support this growth.
Responsibilities:
Key responsibilities will include the following:
Support Global Head of Trade & Working Capital Loans Operations inestablishing global TWCL Ops function, including:
Collaborate with business/product partners and regional operations leadership and apply innovative thinking toidentify opportunities and drive transformational change via WCL TOMacross global TWCL Ops processes, including:
Lead programme of due diligence forproduct processor switch over, including review of current processes and requirements gathering for new system across all regions.
Drive and implement any interim steps to move towards the strategic architecture e.g. migration from local systems to TRIMS.
Act asTWCL procedural expert, representing the function on cross-functional operational project deliverables. Deputise for Global Head TWCL Ops when required.
Act as TWCLunder Agile environment. As active member of relevant sprints, define and approve requirement for Tech changes, ensure changes are delivered in time, meet requirements, are embedded effectively in the business and deliver anticipated benefits. Ensure new changes are effectively commercialised on a timely basis. Act as Ops owner of TWCL Book Of Work and provide input into prioritisation and funding discussions – ensuring alignment with wider Trade Ops leadership team and TWCL Product.
Key competencies:
Strong interpersonal and communication skills with the demonstrated ability to lead transparently at an advanced level and an ability to communicate effectively and constructively at all levels
Outstanding relationship skills - ability to partner and work collaboratively with all groups, developing productive and trusted relationships, and advisory with business leaders and with TTS Global team colleagues both regionally and globally.
Able to influence at all levels without formal reporting lines
Strategic thinking and planning - significant time will be dedicated to forging strategic alliances, cultivating relationships and contributing value to business reviews.
Analysis, investigation and decision making - able to identify and understand the primary issues, problems and opportunities and develop appropriate solutions.
Strong project, analytical, and investigations skills.
Highly organized and able to manage resources and delegate workflow.
Ability to work remotely in a team environment and within a virtual team environment.
Self-starter - positive, energetic and able to prioritize appropriately and act decisively.
Knowledge & Experience
In-depth knowledge of the TWCL business, processes and systems within Citi.
Knowledge of accounting principles and the ability to understand how financial transactions affect the operating systems/GL.
Successful experience in managing transformation and reengineering of operations processes.
Project management/execution and delivery experience. Experience in delivering results and meeting financial plans.
Proven ability to present complex ideas, negotiate and influence senior leaders across diverse functions.
Proven accountability and ownership of E2E processes and programs.
Education
Time Type:
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