Deploy, configure, manage & optimize SNMP-based monitoring tools such as SolarWinds, MRTG, PRTG, Nagios, and Entuity to monitor and maintain network health.
Set up & manage NetFlow-based monitoring tools like LiveNX,Elastiflow, to monitor traffic flows, detect anomalies, and enhance security through behavioral analysis.
Implement syslog management tools like Splunk, Graylog, LogRhythm, and SolarWinds Log Analyzer for effective log aggregation, analysis, and incident detection.
Integrate and manage ticketing systems such as BMC Remedy, ServiceNow & Jira Service Desk for tracking, resolving, and escalating incidents as necessary.
Automate routine network tasks and configurations using tools like Ansible, Terraform, Puppet, and Chef to streamline operations and reduce manual interventions.
Use monitoring and performance optimization tools like Cisco DNA Center, Dynatrace, AppDynamics, and NetFlow Analyzer to monitor and fine-tune network performance.
Implement and manage observability platforms like BigPanda to centralize alerts, events, and incidents from multiple monitoring tools and reduce noise by correlating related issues.
Should possess a foundational understanding of OSI, TCP/IP Reference model, IP subnetting, Layer 2 & Layer 3 technologies, MPLS, SDWAN, Cloud Networking etc.
Qualification:
Bachelor's degree in Computer Science, Information Technology, or a related field.
7+ years of experience with SNMP-based monitoring tools (e.g., SolarWinds, MRTG, PRTG), NetFlow-based tools (e.g., LiveNX), and security analytics tools like Cisco Stealthwatch.
Experience with observability platforms like BigPanda, and syslog management tools such as Splunk, Graylog, or SolarWinds Log Analyzer.
Strong experience with ticketing systems like BMC Remedy, ServiceNow, or Jira Service Desk for incident tracking.
Proficiency in automation tools such as Ansible, Terraform, Puppet, and CI/CD tools
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