Bank Of America Operations Manager - Sanctions 

United Kingdom, England, London 

842718850

Corporate Title: Up to Vice President

Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train.

Role Description:

This job is responsible for leading a segment or a small operations unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analysing, and resolving complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include overseeing day-to-day activities of employees, including executing transactions and managing the budget, expenses, forecasting, and reporting.

Responsibilities:

• You will forecast and manage staffing levels and capacities, provides effective coaching, and shares constructive feedback to drive Operational Excellence.
• You will apply knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines.
• You will develop and analyse procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas.
• You will evaluate efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness.
• You will align bank priorities and strategies to employee metrics and goals and strives to recognize, encourage, and improve team performance to support an inclusive work environment.

What we are looking for:

• You will have previous team management or supervisory experience, ideally in the Operations, Compliance or Sanctions space.
• You will have thorough operations knowledge of specific products/ services line managed, usually gained through operations experience.
• You will have experience of forecasting for team capacity, and hiring and onboarding team members.
• You will have previous experience of 1-2-1’s and performance management.
• You will have previous experience dealing with senior stakeholders.

Skills that will help (optional):

• Project management experience (and/or six sigma) will be advantageous.
• Process Design experience would be advantageous.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.