Job responsibilities
- Provides product documentation site for all reviews, improvements, tutorials, and content
- Tracks all ongoing engagements and report status to the Engineering Director and Product Director
- Continuously improves the engineer experience through the engagement process by taking feedback or retrospection of the engagements
- Demos the product to stakeholders including Product teams and Engineering teams of various levels of expertise
- Works closely with the Head of Engineering to inform and design on new roadmap items for business value
- Designs solutions using the Aurora Elements platform
- Mentors and trains Engineers for the solutions architecture team
- Identifies new features for the software through feedback cycles given the engagements with customers
- Collaborates with Design, Product, and Engineering to ideate, improve UX/UI, prioritize, develop and release features for customers general availability
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
- Possesses solid leadership skills and the ability to independently own customer engagements end-to-end with a strong track record of project deliveries.
- Extensive technical background, with experience working on cloud, managed services, developer experience platform
- Excellence in navigating a matrixed organization in multiple time zones and the ability to influence peers by articulating the product offering and value to business partners
- Must have expert writing skills to communicate technical features in a way that is understandable to most.
- Ability to take abstract requirements and utilize the software components at hand to design a solution for customers. The domain of the software components is for Workflow orchestration
- Strong technical background in; Java, JavaScript, Kubernetes, Postgres, Drools, GraphQL and AWS products
- Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
- Experience with hiring, developing, and recognizing talent
- Practical cloud native experience
Preferred qualifications, capabilities, and skills
- AWS Cloud Practitioner or higher certification.
- Experience with Workflow processing using Camunda or Activiti.