Job responsibilities
- Proven track record in supporting mortgage operations by enhancing workflow efficiency, ensuring compliance, and managing system integrations.
- Provides guidance to immediate team of software engineers/system analysts on daily tasks and activities.
- Ensures optimal performance of all Home Lending systems leading to enhanced productivity and adherence to compliance regulations.
- Design and maintain custom input forms, business rules, field triggers, loan programs, and personas to streamline lending workflows.
- Support system upgrades, testing, and change management, ensuring minimal disruption during releases.
- Sets the overall guidance and expectations for team output, practices, and collaboration.
- Anticipates dependencies with other teams to deliver products and applications in line with business requirements.
- Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements.
- Creates a culture of diversity, opportunity, inclusion, and respect for the team members and prioritizes diverse representation.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience.
- Experienced Encompass Administrator with over 7+ years of hands-on expertise in configuring, customizing, and maintaining the Encompass LOS platform to support retail, wholesale, and correspondent lending channels.
- Familiarity with API calls, Encompass plugins, OOP framework, and version control tools like GitHub.
- Exposure to JavaScript, particularly in the context of Encompass Web.
- Experience in writing and maintaining REST / SOAP Based APIs.
- Working Knowledge of CI/CD pipelines, Git -based workflows or configuration-as-code practices.
- Experience leading technology projects and managing technologists and practical cloud native experience.
- Proficient in automation and continuous delivery methods.
- Proficient in all aspects of the Software Development Life Cycle and in-depth knowledge of the financial services industry and their IT systems.
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
- Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines.
Preferred qualifications, capabilities, and skills
- Experience working at code level.
- Enable business capabilities through technical innovation and process improvements.