Manage and maintain endpoint management infrastructure (SCCM), including site servers, distribution points, reporting services, and SQL databases
Develop and oversee processes for workstation and server patching, compliance and remediation, reporting, and dashboards
Leverage Microsoft Intune for co-management, patches and feature updates, software packaging and delivery, deployment and imaging, and migrating/delivering endpoint configuration policies from the cloud
Design, develop, and maintain automation scripts and workflows for desktop deployments and data migrations of user data, applications, and settings using USMT, PowerShell, Power Platform, and other automation tools
Design, develop, and update existing system designs and processes to make our solutions more efficient
Collaborate with cross-functional IT teams, business stakeholders, and others on best practices for implementation of technical solutions
Document and update automation processes, procedures, and standards.
Research and evaluate new technologies, tools and recommend improvements
Requirements
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent work experience.
At least 5 years of demonstrated hands-on experience and expertise with SCCM, including deployment, configuration, upgrades, and troubleshooting
Proficient in the Microsoft tech stack: Windows operating systems, Autopilot, Windows Update for Business, Intune, Graph, M365, Group Policy, Entra/Azure AD, and other cloud-based platforms and services
Expertise in scripting languages such as PowerShell, Python, and VBScript
Strong problem-solving, troubleshooting, and communication skills
Ability to work independently and collaboratively in a fast-paced environment
Preferred Qualifications
Knowledge of networking technologies including VPN, and multifactor, certificate-based, and passwordless identity technologies (hardware keys, one time passcodes, passkeys)
Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, or similar.