Your key responsibilities
On a daily basis as an Internal Business Advisor you will:
- Work with Finance teams to reach out to client serving teams and assist on their financials
- Prepare and facilitate training for client serving teams on SAP and finance
- Provide virtual support to our client serving teams (phone or email)
- Team with them to help in resolving their immediate questions
- Educate and guide them through recommendations and training
- Ensure that the needed responses are provided in a quick manner or escalated when essential
- Document all calls, emails and chats into the system
- Share best practices and provide support to other team members across borders and service lines
- Stay up to date with the firm’s latest policies, processes and tools
- Stay connected with the business and functional experts
- Self-educate and seeks additional knowledge
As a new recruit, you will go through an onboarding program which will include:
- EY and its business in the Netherlands
- System end-user training
- Role playing and work shadowing with peers
Skills and attributes for success
- Very good English
- Graduate and/or professional certification in a business related subject matter (i.e. Accounting, Finance) or commensurate experience in an Accounting or Finance role is required to perform this position
- Professional approach, demonstrating tact and diplomacy
- Strong communication and partnering skills with people of all levels of the firm
- Excellent listening and questioning skills
- Problem solving and analytical skills
- Ability to view issues through the client serving teams’ lens
- Highly effective at virtual teaming and influencing skills.
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.