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Citi Group Officer - Business Intermediate Analyst Hybrid Philippines, Taguig 838859881
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The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.Responsibilities:
- Formulate and define systems scope and project objectives through research activities and provide guidance to new or lower level analysts
- Analyze business client needs, document requirements and new technology, and derive test cases
- Define and analyze enhancements and assist in redesigning business processes and process automation
- Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and IT
- Identify risk and consider business implications of the application of technology to the current business environment
- Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses
- Resolve problems by translating business requirements into technical solutions and identifying and selecting solutions through the application of acquired technical experience and precedent
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-5 years of relevant experience
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
- Knowledge of applicable business systems and industry standards
- Proven analytical, data analysis, organization and presentation skills
- Demonstrated ability to manage a diverse project portfolio
- Consistently passionate for research, ideation and exploration with understanding of business analysis procedures and concepts
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives
Education:
- Bachelor's degree/University degree or equivalent experience
Information Services Group (ISG) Data Solutionsis responsible forauthoritatively managing the client and associated reference data across theServices, Markets & Banking) organization, through implementingstate of the arttechnologies, which promote the collection, storage, analysis, and distribution of product, pricing, account,and corporate action data. The ISG organization works in partnership with data clients across allbusiness lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data. This role will be an integralDocuments Technology.DMC Content Analyticsteam will operate on a firm-wide basis to provide support to Citi across the globe.is responsible fordriving centralization of all client and Citi documentation within the DMC (Document Master Central) platform. Operational functions will include remediation and maintenance of data quality, BAU query support, exception management, expansion of machine learning to increase automation and post implementation record storage / retention.
Job Purpose:
Documentation centralizationis an area of high focus within the Financial services Industryto improve the client experience and allowRegulatory needs.Citi is currently runninga number ofprograms and will be initiating further, strategic, projects to create Bank wide platforms, enhanced processes and strong controls.
to partner and work closely withproject managersto help with the implementation of document centralization across all businesses. As well assupport in the correct classification of documents in the system through machine learning.
Key Responsibilities:
detailed knowledge of specific, relevant documentationpertainingtoeach Line of
Ensure that controls and compliance are well understood and
Provide support andassistwith other projects as needed.
Serves as escalation point for documentsthat arefor further review,identificationand research.
Responsible for assisting with client implementation activities, improving processes to meet client needs and maintaining client satisfaction by responding to issues in a timely manner.
accomplishingtheobjectivesofeach businesslines.
Utilizes advanced communication, interpersonal and diplomacy skills to interact with colleagues,management,and internal/external clients,in order toexchange potentially complex/sensitive information in a concise and logical way, while being sensitive to audience diversity.
Ensure that applicable service level agreement deadlines are met for the incoming volumes and requirements of theteam.
particular considerationfor the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Demonstrated experienceof clearly translating / articulating and documenting business requirements
Ability to review and quickly interpret unfamiliar data; background in data managementpreferable
Experience of working within a shared services function with a diverse client base
Demonstrated experience of optimization in processes (legal/regulatory adherence an advantage)
Strong knowledge of the Citi environment, understanding of products and services offeredp
Proven ability to interpret,anticipateand implement
Solid organizational skills including strong attention to detail and the ability to multi-task
xcellent communication,interpersonal and relationship building
llingness to own an issue and bring it to
Good knowledge of MS Office Suite, includingstrongproficiencyin Excel and
Achieving/ Driving Results: Analytical skills forwork flow, process and systems analysis
Execution focused, overcomesobstaclesand minimizes
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Time Type:
Full timeCiti is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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