Bank Of America Transaction Management Ops Analyst-Prime Brokerage 

United States, North Carolina, Charlotte 

838780232

Job Description:

Job Description:

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

The Prime Brokerage Operations Analyst plays an integral role in the support of hedge fund, PB clients and our institutional trade desks. The position includes providing operational support to the front line business unit and Clients directly on reporting and trade research. Responsibilities include, but aren't limited to:

-Providing status of all trades for client which are Unaffirmed by the contra party, providing detailed statuses of all failing trades and conduct research in regards to reclaims, erroneous trade bookings and settlements.

-Other responsibilities include internal reconciliation and fail research of all Prime Broker Client transactions, following up with clients and contra brokers directly to resolve aged fails, providing settlement status to clients intra-day, and performing & presenting client metrics analysis.

-Being able to take data and articulate a story to clients, the front office, and counterparties with the aim to be influential for the better.

-Continuous Improvement is an essential part of the culture within the greater group, challenging the status quo and innovating to find efficiencies within processing.

-Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service

-Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions

Desired Skills:

- 1 year of Global Markets Operations and/or Financial Services Experience

∙ Excels in working among diverse viewpoints to determine the best path forward.

∙ Ability to multi-task and operate under high pressure situations.

∙ Excellent communication skills both verbal and written.

∙Strong PC and Microsoft skills particularly with Excel (V/X Lookups, pivot tables)

Attention to Detail

Oral Communications

Problem Solving

Account Management

Analytical Thinking

Written Communications

Result Orientation

1st shift (United States of America)