Amazon Studios Videographer & Editor Event Productions 

United States, Virginia 

838779984

Key job responsibilities
This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations groups, so you get to experience a breadth of impact with various groups.• Troubleshoot and diagnose software issues – On call support
• Resolve technical problems in a timely and efficient manner
• Maintain a comprehensive knowledge of product documentation and features
• Document and track customer and system issues
• Provide feedback to the development team on product issues and potential improvements
• Automate manual tasks and workflows
• Stay up-to-date on the latest software releases and updates
• In addition, the SE will maintain the pipelines to keep it healthy, and drive other core support engineering and CCI initiatives.
A day in the life

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON