Engage closely with a customer to design & develop solutions to fulfil customer’s needs by understanding the customer’s challenges and architectures and turning that into a customer solution.
Acts as a primary technical interface to the customer ensuring good customer satisfaction and developing the customer relationship.
Own technical part of bid preparation: solution design/architecture, effort estimates, scope of work, bill of material, etc. and holding key role in contract negotiations to protect SI value.
Liaise with Services Regional Architect and other members of the regional team as well as with Product Managers, Project manager and 3rd party product manager to align customer requirements with available generic solutions, Nokia products and 3rd party products.
Lead the technical implementation during the delivery phase.
Present offered solution design/architecture to customer and verify/adapt it during realization phase.
Develop detailed customer solution design & architecture and perform technical risk evaluation for overall technical solution.
Able to demonstrate strong sense of ownership.
Ensure smooth field deployment and System Integration.
HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
Representing Traffica as product towards customers
Support customer related projects, questions
Keep customer satisfaction in daily work
Provide technical guidance and support to ensure the successful execution of projects
Collaborate with product leaders to understand market trends, customer needs, business goal, and translate these into tangible actions
KEY SKILLS AND EXPERIENCE
6 - 8+ years of relevant work experience.
Graduate or postgraduate degree either in: Computer Science / Electrical and Telecommunications Engineering / Electrical and Computer Engineering.
Proven ability to design and implement architectures, and present it to internal or external stakeholders
Couple of years of experience in a customer facing technical role (preferably Solution Architect)
Understanding of Nokia products and technologies (CS Core, PS Core, IMS VoLTE, Radio technologies etc )
Windows Server Administration experience (Installation, Upgrade)
Basic Bare Metal HW knowledge, experience (Dell, HP)
Basic VM infrastructure knowledge
IP planning experience, IP routing, FW rules planning
Basic SQL query experience, SQL logic knowledge
Mathematics combinations skills and logic
Strong communication and excellent presentation skills, capable of engaging both technical and non-technical stakeholders.
Strong problem-solving skills, with an emphasis on balancing technical and business considerations.
Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
Join us and be part of a company where you will feel included and empowered to succeed.
Job Info
Job CategoryCustomer Services
Posting Date09/18/2024, 09:01 PM
LocationsCarrera 68A No 24B-10, Bogota, 110931, CO