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Principal PM - Productplays a pivotal role in product developmentand growth strategies for the Application Delivery and Security Platform, the PMbuilds data assets& visibility into core insightsas a primary tool to& accountability. This position requires an in-depth understanding ofthe cross-functional coordination required in a SaaS-
Primary Responsibilities
Product Data
• Define the vision and strategy for the XC SaaSProduct Dataand how that data will be leveraged across functions to achieve unified
• Oversee the product lifecycle of SaaSProduct Data, from concept to delivery.
• Monitorhealth, user experience, and address challenges related toaccess, usability, data visualization & ad hoc analysis
• Aggregate data sources from across many sources to various lenses ofour product performance
• Create product performance dashboardsfor cross-functional consumption in CS, Services, Salesusing tools like Grafana and Tableau.
• Ensure accountability forPMs to own data outcomes and enablement of PMs to use
Market Analysis:
Identify SaaS native metrics used to drive growth across peers
• Incorporate market analysis of SaaS native metrics to impr
• Engage withcross-functional stakeholdersto understand their business goals, constraints, and requirements.
• Prioritize feature enhancements based on customer feedback and business value.
technical and non-technical stakeholders in data visibility projects, including gathering requirements, driving buy-in and common utilization of end data products.
• Foster strong relationships with
• Work with technical teams to ensure seamlessdata product& enablement
Knowledge, Skills, and Abilities
SaaS Management:
• Understand the challenges and opportunities intrinsic to managing and scaling SaaS platforms.
• Knowledgeable about SaaS pricing models, retention strategies, onboarding techniques
Stakeholder Management:
• Demonstrate strong leadership, negotiation, and persuasion capabilities.
• Effectively manage and navigate expectations from diverse stakeholder groups, including executives
• Uphold a data-driven approach amidst a fast-paced, changing environment.
• Iterate on feedback rapidly to retainattention of stakeholders and drive adoption of dashboards.
Analytical Skills:
in SQL,, Grafana, Tableau, or equivalent.
• Ability to generate data-driven reports and transform complex data into actionable insights.
• Proven skills in data analyticsdata-backed decisions.
Qualifications
• BA/BS degree in aor data science, MBA preferred.
+ years in technical product management, product analyticsand data science
building data pipelines across datalike Snowflake, Databricks,
Proven experience with data-driven execution & mobilizingnon-technical stakeholdersto be data-driven
Track record building & scaling data platforms and analytics solutions
• Fluency with SaaS nativemetrics like ARR, CAC, LTV and Churnwith the ability to identifyleading / contributing data points to drive accountability down in an organization
• Minimum ofyears' experience analyzing products, markets,technology trends
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $150,700.00 - $226,100.00These jobs might be a good fit