EXPECTATIONS AND TASKS
, you will be responsible for analyzing customers’ requirements related to cloud solutionRun & Manageas well asImprove & Enhancephases, and for designing tailored managed service solutions to meet those needs
Key Responsibilities:
- Support the Account and Industry/Services sales teams in deal qualification, solution design, and deal closure activities
- Lead service assessment and scoping workshops with customers, both onsite and remotely
- Contribute to strategic and complex deals
- Collaborate with global and regional stakeholders such as Global Commercial & Finance, Supplier Management, Sales, Account Teams, Delivery Execution, and Partners
- Develop service delivery models and deal-specific pricings aligned with customer requirements
- Contribute to the creation of Rough Order of Magnitudes (ROM), binding offers, and compelling value propositions
- Assist with and deliver customer presentations
- Align with Delivery Units to ensure feasibility and readiness of delivery capabilities
- Participate in customer contract creation, validation, and review processes
- Support complex RFP responses and contracting activities
Required skills
- Masters degree or equivalent
- Must be fluent in English and Portuguese (verbal and written)
- Spanish language is a plus
- ITIL certification
- PMP or similar is a plus
- Willingness to work in a global & virtual team
- Excellent verbal and written communications skills
- Strong presentation skills
- Previous knowledge on the Managed Services business is a plus.
- Experience in the preparation of proposals and RFP responses
- Skills in one or several SAP products & cloud solutions
- Willingness to travel
- Creative & solution-oriented person that thinks out of the box
- Good Listening skills and attention to details
- A team-player with a collaborative style to work with multiple groups & stakeholders
Preferred skills
- Communicative & Proactive
- Customer facing role, Customer oriented, understanding of customer requirements
WORK EXPERIENCE
- Solid working experience in the SAP domain or similar cloud vendor
- Experiences in SAP Managed Services / Cloud Services
- Experiences in Sales, Presales, Deal Solutioning, Solution & Service Advisory or Consulting
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our
Please note that any violation of these guidelines may result in disqualification from the hiring process.