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MSD Associate Manager ServiceNow Testing Support 
India, Telangana, Hyderabad 
837883802

Yesterday

Job Description

Current Contingent Workers apply

The Opportunity

  • Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
  • Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
  • Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Role Overview

The role will collaborate with cross-functional teams to understand the developed as well as OOTB code and draft automated as well as manual testing documents for execution in support of validating approved requirements and expected system/solution OOTB behavior.

What will you do in this role

  • Work with engineering team and developers to understand the implemented requirements.
  • Participate in showback sessions for demonstrations of solutions and coordinate with engineers/developers for alignment to testing approach
  • Develop system and Integration as well as user acceptance testing scripts to verify functionality. This applies to manual or automated testing.
  • Manage the testing documentation (manual or automated)
  • Work with engineering team to dry run and coordinate review and approval of test scripts by business stakeholders. This applies to manual or automated testing.
  • Support creation and approval of testing strategy documents. Working with engineering and stakeholders to align and approve the document.
  • Create testing summary reports for each phase of testing that will include all testing that was done and any deviations from strategy.
  • Support testers in the execution of test scripts.
  • Work to automate any test scripts that were previous executed manually

What should you have

  • Bachelor’s degree in Information Technology, Computer Science or any Technology stream.
  • 1+ years of working experience creating, executing, and managing testing efforts.
  • AutomatePro working knowledge is highly desirable
  • In-depth knowledge of ITIL processes and best practices for IT Service Management is highly desirable.
  • Excellent organizational and time management skills to handle multiple projects simultaneously.
  • Understanding of Agile development methodologies is a plus.



Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing


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