The Site Lead for our AIML Data Operations team will lead and develop teams. You will manage policies and procedures and conduct quality audits of support. You will collaborate with cross functional partners in the development of tools and reports to analyze and run the business, including workflow optimizations, workforce management, and volume predictions. You’ll report on status, milestones and goals to stakeholders and leadership. You will mentor and inspire your teams to deliver innovative ideas, strong performance, and high quality results. You’ll determine staffing requirements, participate in interviewing, hiring and on-boarding of new team members. You will be responsible for overall team performance with a focus on developing managers and achieving quality results.