Bachelor's degree or equivalent practical experience.
Experience diagnosing and troubleshooting one of the following, operating systems and computer, server, hardware or networking protocols.
Experience with performing component-level repairs on IT equipment.
Ability to work non-standard hours, including working weekends, holidays and on shift-based schedule as required.
Ability to lift or move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing or pulling and lifting.
Preferred qualifications:
Completion of the online Google IT Support Professional Certificate program.
2 years of experience diagnosing and troubleshooting one of the following, operating systems and computers, server hardware or networking protocols.
Experience working within a data center or network operation center environment.
Ability to collaborate and partner with teams to overcome challenges.
Ability to adapt to changes in a dynamic work environment.