Tesla Delivery Advisor 

Thailand, Bangkok, Bangkok 

837040028

Responsibilities

· Regularly update the CRM system to ensure accurate and timely delivery information is available to management.

· Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.

· Support the Delivery Manager in delivery center operations, task completion and ensuring superior customer service.

· Contribute ideas toward improving the Tesla delivery experience, as well as back end processes and procedures.

· Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners.

· Keep up with industry trends and best practices.

Requirements

· Excellent verbal skills.

· Consistent record of customer service excellence.

· Enthusiastic and passionate about the changes in the personal transportation industry.

· Ability to work cross-functionally with sales, service, logistics, and admin teams.

· Ability to work across multiple systems (experience with Salesforce.com a plus).

· Strong organization and time management skills.

· Willingness to work on a flexible schedule, according to activity volume.

· A valid driver’s license and an acceptable and safe driving record preferred.

· Proficiency in English and fluency in relevant local language required