Job Title: Account Executive - Shanghai
Role overview:
Key Job Responsibilities and Duties:
- Proactively connect with partners in your region to assist with the development of Booking.com's business;
- Leading a portfolio of partners where you are their primary point of contact, answering questions, and following up when needed;
- Maintaining a stable relationship with our partners (i.e. frequent performance calls and contact to ensure they offer Booking.com's customers the best availability and competitive pricing);
- Become an expert in Booking.com's products so the benefits and usage of our platform can be explained in detail to our partners;
- Finding opportunities for partners that will help improve Booking.com's business by using its segmentation to prioritize;
- Assisting with identification of new potential partner leads and pass these leads on for further follow-up;
- Receiving Customer Service critical issues which relate to the Account Executive's led portfolio and solving these in the most efficient manner for the business, partner, and customer;
- Supporting the organization of events, such as workshops and webinars for partners, including attending and participating in partner events for their handled portfolio.
Role Qualifications and Requirements:
- Strong and engaging interpersonal skills;
- Solution-oriented and results driven decision making;
- Ability to influence partners over the phone to implement recommendations;
- Strong work ethic, self-direct, and resourceful attitude;
- Ability to prioritize your workload and efficiently handle your time;
- Eye for accuracy and ability to be analytical;
- Ability to clearly and effectively communicate in English and Chinese, both written and verbal.
- Currently authorized to work in China
Benefits & Perks: Global Impact:
- Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are striven to make it easier for you to experience all that life has to offer—all the messy, beautiful, and joyful bits—on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits.
#ThinkInclusion: Wellbeing & Inclusion at Booking.com:
- Directly linked to our mission to make it easier for everyone to experience the world, Inclusion, Diversity, Belonging, Wellbeing and Volunteering (IDBWV) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
- Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also builds a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
