South Africa-KwaZulu-Natal
About the Role
This remote field-based role is to be based in the Durban area and requiresextensive travel in the region (approximately four days per week) based on business and client requirements.
Your responsibilities will include:
- Contributes to the development of annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
- Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts.
- Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target.
- Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.
- Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programs and solutions.
- Supports clinical colleagues in identifying and managing sales opportunities deriving from clinical support.
- Performs, with the guidance of RSM, clinical selling based on clinical support information.
- Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities.
- Plans and prepares tenders / proposals based on account situation and understanding.
- Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
- Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT.
- Timely reaches-out to customers regarding new agreements, performing sales visits and contextually identifying new sales opportunities to drive future business growth.
- Performs periodic updates with respective Sales Force and QBR meetings with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.
- Records customer information and activities in the CRM system and uses the system as an alignment tool with other commercial roles.
What are we looking for in you:
- Successfully completed degree level studies or diploma within a relevant scientific subject.
- Proven clinical experience, preferably with cardiovascular focused medical devices or in a cardiology catheter laboratory.
- Industry experience of commercial sales of clinical products.
- Strong internal and external communication skills.
- English language skills, both written and verbal, at a professional working proficiency level, or above.
- Can rapidly adapt to a very dynamic marketplace.
- Strong team player, collaborative, and can build relationships and work cross-functionally.
- Self-motivated and can influence others.
- Flexible, adaptable but focused and persistent.
- Willing and can travel extensively as required by workload.