JPMorgan Commercial Bank International Onboarding Payment 

China, Hong Kong, Hong Kong Island 

835397531

As a Commercial Bank International Onboarding Payment Implementation Associate within JPMorgan Chase, you will be leading our commercial banking client onboarding initiatives. You will collaborate directly with clients and the coverage team to strategize the most effective method to integrate the client's business into our Commercial Banking products and services. This role provides an opportunity to broaden your understanding of international regulatory requirements, products, documentation, and services, all while improving the client experience and adhering to operational and local regulatory standards.

Job responsibilities

• Support senior International Onboarding Specialists (IOS) on client proposals, project charters, project plans, and/or cross regional on-boarding requests
• Manage standard product implementation and account opening requests in Asia Pacific, including supporting IOS on cross-region implementation deals.
• Manage onboarding activities via phone, telepresence, email and in person with internal business partners
• Own and drive identification, transparency, escalation, and resolution of risks and issues to closure
• Provide subject matter expertise for international regulatory requirements, products, documentation, and services
• Be responsible for informational ad-hoc inquiries relating to onboarding and product implementation
• Support global and regional onboarding initiatives to enhance client experience, operational and local regulatory requirements.
  

Required qualifications, capabilities, and skills

• Bachelor degree holder with a minimum of 2 years of experience in Treasury Products and Services relevant business experience, including client facing &/or business support roles banking industry
• Ability to soundly execute quantitative and qualitative analysis, draw salient conclusions and present information in a concise and effective manner
• Good organizational skills both personally and across working team to meet deadlines in a fast-paced environment (time management and attention to detail)
• Good interactive personal and communication skills and ability to execute for positive results
• Demonstrate client focus and the ability to partner with various internal groups and client coverage
• Adaptable to a changing, dynamic work environment
• Proven ability to successfully manage conflict
• Demonstrated ability to execute the deliverables and apply project management methodology where applicable

Preferred qualifications, capabilities, and skills

• Proficiency in Japanese / Korean is preferred to liaise with stakeholders from Japan / Korean
• Global Cash Management experience
• Experience with international KYC & regulatory requirements
• Industry certifications (CAMs, CTP, PMP)
• Direct client facing experience and good presentation skills
• Independent, self-motivated with an ability to adapt and be flexible in a team environment