JFrog Sales Development Operations Specialist 

United States, California, Sunnyvale 

835026168

As the “SDR Operations Specialist - Americas” you will be part of the Global Marketing Operations Team, reporting directly to the Director of Marketing Operations, supporting the Americas SDR/BDR team and management. You will be the source of knowledge and best practices amongst the Americas regional teams, supporting sales strategies to help them succeed.

• Support the SDR and BDR Teams in the Americas
  • Provide day-to-day “tier 1” support for individual SDRs and BDRs with workflow issues, requirements, and prospecting activities
  • Ensure compliance with global processes and KPI tracking for monthly/quarterly and annual targets
  • Provide ongoing support with outbound account list creation and assignment, contact & account mapping, and optimization.
• Ensure Lead Quality and Prioritization Route leads and account assignment for individual SDRs and BDRs
  • Identify and set up outbound target accounts
  • Collaborate closely with the Demand Generation team to provide feedback on MQLs and campaign effectiveness
  • Collaborate with Regional Managers to identify prospecting opportunities
• Conduct bi-weekly reviews with SDR/BDR managers on team KPIs, activity, and performance, including providing recommendations on future efficiency gains and productivity improvements
• Generate Insights through Dashboards and Reports
  • Build SFDC reports for MQLs and open pipeline and run conversion analysis for inbound, outbound funnels, and account assignment
  • Create individual SDR/BDR SFDC reports and track activity against KPIs
  • Accurately forecast weekly, monthly, and quarterly attainment
  • Collect, analyze, and present data to support decision-making processes and improve inbound and outbound lead funnels
  • Research and analyze data to create marketing SDR/BDR attainment forecasts
  • Identifying target customer and sales opportunities by analyzing sales data and conversion trends
• Business Requirements : Collaborate with other departments and management to identify emerging business requirements and capability needs for the Americas SDR and BDR teams
• Enablement and Adoption
  • Help onboard and enable SDR team members with tools and automated workflows to increase sales efficiency
  • Partner with SalesDev Managers to drive improvements and manage SalesLoft cadences and driftbot playbooks
  • Collaborate with the global enablement function to develop training programs, materials, and resources to help the SDR/BDR teams improve their skills and knowledge

• 2+ years of experience in a B2B sales or marketing operations function supporting a growing sales development team
• Proficiency in SFDC (CRM Platform) reporting and dashboard creation and Excel (i.e. Pivot tables, v-lookup, etc.)
• Experience working with sales development tools (i.e. Salesloft, Outreach, ZoomInfo, 6Sense, LinkedIn, etc.)
• Analytical and problem-solving skills to identify opportunities for process improvements and new prospecting strategies
• Strong collaboration and listening skills to evaluate ongoing SDR/BDR team performance and provide training when necessary
• Excellent written and verbal communication skills; enthusiasm, integrity, and commitment to excellence
• Bachelor's degree or equivalent work experience

• At JFrog, base salary is only one component of our compensation package.
• This position has a base salary range between $100,000 to $115,000. Base salary will be based on your skills, qualifications, experience and location.
• This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
• JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!
• JFrog embraces hybrid work: 3 days in office / 2 days remote.
• Additionally, this role may be eligible for discretionary bonuses or commission payments.