Bachelor's degree or equivalent practical experience.
4 years of experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
Experience with networking protocols.
Experience with performing component-level repairs on IT equipment.
Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Preferred qualifications:
6 years of experience in maintenance and monitoring of server systems.
Experience working within a data center or network operation center environment.
Experience collaborating and partnering with teams.
Experience in team and project management and leadership.