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EY Research Insights-IXD - Senior 
India, Karnataka, Bengaluru 
833978136

04.08.2024

Manager/Research & Insight Lead
key responsibilities

  • Run projects with multiple teams, managing budget and resources
  • Demonstrate excellent time-management and multi-tasking capability
  • Work with researchers through the project lifecycle on qualitative and quantitative research studies
  • Develop client ready materials including research design, research instruments (discussion guides, questionnaires etc.) and outputs (data analysis, data visualisation, insights driven reporting)
  • Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment.
  • Work with datasets to drive high quality insights for our clients
  • Quality control of client deliverables (surveys, data, documents, etc)
  • Participate in sales activities (quotes, presentations etc.). Lead client conversations around human-centric business transformation; develop and facilitate workshops and co-creation sessions
  • Drive cross-discipline development
  • Excel at communication and engagement
  • Establish rituals for sharing, learning, and collaborating
  • Develop strong collaborative and commercial network with other studios
  • Execute hands-on, and craft deliverables with high visual quality and communication
  • Help turn raw research into insights and identify opportunity spaces into differentiated service experiences
  • Maintain open and proactive communication; build credibility based on an understanding of client challenges related to technical matters
  • Stay updated on the latest developments/trends/thinking within your field
  • Provide constructive feedback tailored to each team member’s style and environment, and help them develop their growth path.

Skills and attributes

  • Good years’ research and insights experience, preferably at an agency or consultancy but not mandatory. Key focus – qualitative and/or quantitative research with a willingness to work across both
  • Effective project management skills across the end-to-end research process, with the ability to manage competing timelines and to deliver against set milestones
  • Strong analytical, interpretation and writing skills, including demonstrated experience in transforming information into insight and business strategies
  • Strong client engagement and presentation skills
  • An ability to work with, support and mentor others
  • Owner of a fantastic portfolio you can share.



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