NICE Senior Business Applications Analyst 

India, Maharashtra, Pune 

833944545

How will you make an impact?

• Enable and support the company strategy and business needs
• Enable system processes to support business strategies and objectives
• Taking part in design and executing complex and high profile projects according to defined goals and KPI’s
• Configure, deploy and upgrade Salesforce in accordance with the company plans
• Create and maintain comprehensive project documentation, including requirement documents and test plans
• Managing on-going business requirements lifecycle by design, development, testing and rollout of new capabilities
• Partner with internal colleagues to provide excellent project delivery
• Interact with the business owners and end users to understand the business needs and processes

Have you got what it takes?

• BS or MS in Computer Science and related degree
• 4-7 years of experience as Salesforce analyst in global companies
• Excellent understanding of business processes and technical background and experience
• Strong Technical skills in Salesforce administration and troubleshooting Ability to see things forward and manage problems as they arise
• Familiar with project management methodologies and tools (advanced excel, MS project, JIRA)
• Multitasking capabilities
• Ability to work with a variety of stakeholders
• Positive customer facing attitude
• Familiarity with sales, marketing, order management and services Business Processes
• Familiarity With BI tools such as Power BI – advantage
• Team player with strong communication and organizational skills
• High level of English (writing and speaking)

Manager
Individual Contributor