Capital One Senior Associate Corporate Communications Products 

United States, Virginia, Richmond 

833741601

Locations: VA - Richmond, United States of America, Richmond, Virginia Senior Associate, Corporate Communications, Products & Services Public Relations

Initial point of contact for our customers, who want to use the corporate news channels to deliver their messages. Helps the customer include enterprise-wide communications elements in the project/LOB strategic communications plan and executes news items in corporate news channels. Supports an editorial staff with publication of daily news articles to company intranet homepage. Makes frequent updates to the website and troubleshoot errors. Creates graphics that both illustrates editorial content and supports corporate brand and style. Maintains distribution lists for associate e-mail communications and publish notices on as-needed basis. Monitors feedback and metrics to ensure end-user needs are being met.
Responsibilities:
• Scheduling and planning a range of corporate-wide communications for a number of key corporate communication channels. Managing the flow of communications traffic within this calendar and agreeing target groups for such traffic.
• Editing news and information from a range of internal sources, including staff group clients, other communicators, and our IT teams.
• Implementing processes and procedures to enable efficient, cross-functional, multi-site work.
• Consulting with trainers on online training tools and messages
• Writing e-mail and intranet communications for associates; written communications for call center; write and publish items on PIC Press; maintain site and updates; publish online content using HTML and CMS software Level: AssociateResponsibilities:
• Scheduling and planning a range of corporate-wide communications for a number of key corporate communication channels. Managing the flow of communications traffic within this calendar and agreeing target groups for such traffic.
• Editing news and information from a range of internal sources, including staff group clients, other communicators, and our IT teams.
• Implementing processes and procedures to enable efficient, cross-functional, multi-site work.
• Consulting with trainers on online training tools and messages
• Writing e-mail and intranet communications for associates; written communications for call center; write and publish items on PIC Press; maintain site and updates; publish online content using HTML and CMS software
Basic Qualifications:
• Bachelor's Degree
• Bachelors Degree in Communications, News Writing, HTML Coding and Publication, Journalism or English
• 2 years of experience in Publishing corporate communications
• 2 years of experience in Managing multiple projects, programs and tasks
• 2 years of experience in Scheduling and planning communication events and activities
• 2 years of experience in Consultation on communications needs/multi-faceted campaign development
• 2 years of experience in Implementing processes and procedures to enable the smooth running of the departmentPreferred Qualifications:
• 5 years of experience in Publishing corporate communications
• 5 years of experience in Managing multiple projects, programs and tasksNo agencies pleaseCapital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

New York City (Hybrid On-Site): $76,400 - $87,100 for Communications AssociateThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.