As SAP Logistics Operations Lead, you will need to have a strong aptitude to tackle business impacting issues in Logistics domain. You will need to have experience in troubleshooting issues, design and configuration of the SAP MM/EWM/EM. Responsibilities include:Engage & drive critical production system and business issues (including hands-on engagement in troubleshooting and resolving issues, clear communication during issue management, providing management updates and driving post-mortem for issues troubleshooting)Drive system / process initiatives that could improve efficiency / productivity. Monitor and identify trends for issues and implement solutions by performing root cause analysis.Track key metrics and ensure alignment to SLA Participate in various system activities like annual upgrade cut-over, disaster recovery drill etc.