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Apple SAP Logistics Operations Lead & Enterprise Systems 
United States, California, Sunnyvale 
833640771

19.05.2025
As SAP Logistics Operations Lead, you will need to have a strong aptitude to tackle business impacting issues in Logistics domain. You will need to have experience in troubleshooting issues, design and configuration of the SAP MM/EWM/EM. Responsibilities include:Engage & drive critical production system and business issues (including hands-on engagement in troubleshooting and resolving issues, clear communication during issue management, providing management updates and driving post-mortem for issues troubleshooting)Drive system / process initiatives that could improve efficiency / productivity. Monitor and identify trends for issues and implement solutions by performing root cause analysis.Track key metrics and ensure alignment to SLA Participate in various system activities like annual upgrade cut-over, disaster recovery drill etc.
  • 8 yrs of broader hands-on work experience across various functions within SAP Logistics.
  • Experience in troubleshooting/implementing solutions in SAP MM/EM/EWM
  • Production support experience working in a 24 X 7 support model, handling vendor performance, delivering to SLA, reporting metrics, continuous improvement
  • Experience in partnering with vendor teams both onsite and offshore
  • Experience in S/4 HANA
  • Innovative, highly motivated with the ability to learn quickly
  • Experience in partnering with vendor teams both onsite and offshore
  • Excellent verbal and written communication skills across all levels of the organization
  • Any technical experience would be a significant plus such as ability to understand ABAP / code, debugging
  • Experience in SAP Retail, EWM, Machine Learning, Signavio, BTP, Gen AI
  • Self-motivated, detail-oriented, and sensitive to established schedules and
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.