SAP SAP iXp Intern - Queue Manager Dalian 

China, Liaoning 

833592365

Bring out your best

1. : meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you'll do:

• Serves supporting teams to ensure SLA fulfillment.
• Monitor and dispatch all the incidents reported from customer following rules and takes timely action.
• Document appropriate details of inquiry; provide the required statistics data for supporting team.
• Cover duties as deemed necessary to achieve and produce a high-quality support.

What you bring:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Undergraduates.
• Preferably IT related major.
• Must possess excellent communication skill in Mandarin and English.
• Must be with good attitude to routine work.
• Ability to work in a virtual team environment and be open to change.
• Can work 4-5 days a week for at least 6 months.