The Role
This role is responsible for:
- Articulating a unified transformation vision for Banking Operations—defining what we aim to achieve, why it matters, and how it drives value;
- Aligning transformation goals with business strategy, establishing a clear roadmap and executing delivery in partnership with key partner (incl. Technology);
- Ensuring that all initiatives are purpose-driven and powered by advanced technologies, accelerating innovation and maximizing operational excellence.
Responsibilities include:
- Build and lead a high-performing Transformation Office, establishing routines that ensure transparency, track deliverables, monitor key metrics, and manage risk.
- Leverage advanced technologies to drive transformation, fostering innovation, operational excellence and scalable growth.
- Assess program interdependencies and frame complex decisions, balancing business and technology tradeoffs to provide clarity to executive leadership.
- Foster a culture of trust, accountability, innovation, and transparency, enabling Banking Operations to successfully adopt and evolve transformational changes.
- Deliver executive-level transparency and oversight, through strategic networking, presentations, and reporting to senior leadership and regulatory bodies..
Required Qualifications:
- 8+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 4+ years of management experience.
Desired Qualifications:
- Seasoned senior leader demonstrating progressive responsibility in leadership positions with strong customer & digital leadership experience, including operational experience.
- Demonstrated a strong history of execution, exceptional business acumen and critical thinking, proven ability to lead change in a large-scaled and complex organization, and experience with cutting-edge technology (GenAI, ML).
- Experience leading large, complex, cross-functional programs in a fast-paced, complex, and dynamic environments.
- Experience building and delivering transformational roadmaps, inclusive of people, process, systems, and technology.
- Expert cutting-edge technical aptitude and proven execution, driving Automated Intelligence and Machine Learning to deliver meaningful outcomes .
- Ability to manage effectively in a matrixed organization, create a strong collaborative environment, develop partnerships with many business and functional areas across Wells Fargo.
- Effective relationship management and the ability to influence and create an environment that fosters collaboration and credible challenge across multiple levels of the organization.
- Strong communication skills, both verbal and written; effective in communication across variety of audiences and constituencies, including executive management.
- Ability to translate complex technical concepts so that they are clearly understood in support of sound decisions.
- Ability to understand operational impacts of technical decisions; able to translate to both technical and non-technical teams.
- Proven change leader with the ability to drive multiple work streams at once as an “influencer”, driving results; operational experience a plus.
- Background and passion for talent development and models the value of an inclusive workplace .
- “Roll up your sleeves hands- on” leadership style with strong bias for action.
- Demonstrated experience in customer-centric design/ journey mapping & current technology practices (Agile, Cloud Computing/SaaS, Analytics & Data Management, etc.) is desired.
- Effectivedecision-making/criticalthinking/problem solving skill that is execution-focused and results oriented.
- Self-directed, results driven, and comfortable with ambiguity; i.e.; comfortable taking a vague initiative and creating a definitive plan.
- Strong ability to maintain a strategic perspective while managing detailed tasks.
Pay Range
$250,000.00 - $420,000.00
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
21 Sep 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.