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Key job responsibilities
• Perform the seller and customer escalation and support process.• Build or contribute to the creation of new processes.• Build and maintain program-related content and collateral.• Perform quality control functions to ensure high quality output.• Collaborate with internal stakeholders to maintain successful operations, including Leadership, Business Development, Finance, Legal, Sales, Business Intelligence, Product, Engineering, etc.
A day in the life
About the team
Why AWSDiverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceInclusive Team CultureMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelor's degree or equivalent work experience.
- 1+ years of program or operations experience, preferably within sales, business development, or technical organizations.
- 1+ years of experience providing customer support and troubleshooting technical issues
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