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KLA Customer Support Engineer - Beaverton United States, Oregon, Hillsboro 831772346
31.07.2024
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Base Pay Range: $27.50 - $46.74 Per Hour Primary Location:
Works under minimal direction and supervision to provide operational quality and minimize downtime
Responsible for CS activities,, updating, troubleshooting, diagnosing and repairing of highly complex modules
Repairs of system level problems which may have multiple causes and no standard SOP existed
Prepare report and document for escalation purpose or improvement in the future reference
Knowledge of computer theory, various operating systems and applicable operating system software knowledge, Networking in a Windows, Unix or Novell environment. Knowledge in MS Office (Word, Excel, E-mail).
Ability to understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems.
Perform Preventive Maintenance (PM) by oneself. If knowledge is insufficient, investigates or asks people and learn. Can make circumstantial judgment suitable in the trouble and can complete the task (consultation to Tech Support Engineer (TE) is included).
Can generate the detailed feedback report for Failure Analysis (FA) andDead On
Semiconductor industry process knowledge, required to take the KT class for Introduction to semiconductor processes.
Level 1 knowledge of Applications Engineering.
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 yearsThese jobs might be a good fit
