Red hat Strategic Account Manager - CPG 

Portugal, Miragaia e Marteleira 

83117605

What you'll do:

• Craft Tailored Strategies: Develop personalized account strategies that align with Red Hat’s overarching sales approach, addressing each customer’s unique needs and challenges through strategic planning.

• Drive Customer Success: Implement account strategies that enhance performance and customer satisfaction, focusing on retention and growth in key accounts while delivering exceptional value.

• Identify Growth Opportunities: Actively seek out opportunities for upselling, cross-selling, and renewals within the Red Hat portfolio, increasing our influence and presence within each account.

• Collaborate Across Teams: Work closely with Solution Architects, Customer Success teams, and industry experts to align Red Hat solutions with customer needs, guiding them through the entire sales process.

• Build Lasting Relationships: Cultivate strong relationships across customer organizations, positioning Red Hat as a trusted strategic partner and advisor.

• Empower Success and Growth: Partner with the Customer Success team to co-develop Success and Growth Plans, ensuring our solutions provide tangible value and support customer expansion and retention goals.

• Engage with Partners: Collaborate with partners to enhance Red Hat’s value proposition, ensuring our customers receive the best support and solutions.

What you'll bring:

• Influential Communicator: You possess exceptional communication and leadership skills, with the ability to engage and inspire a diverse range of stakeholders within a matrixed organization.

• Customer-Centric Mindset: You take a strategic approach to understanding customer needs and can build compelling business cases that highlight ROI and total cost of ownership (TCO).

• Industry Knowledge: You have a solid understanding of industry trends and competitive landscapes, and you know how Red Hat differentiates itself in the market.

• International Engagement: You are comfortable managing international accounts and collaborating with teams both within and outside the U.K.

• Storytelling Skills: You can articulate the hybrid cloud narrative and the unique value of Red Hat solutions in one-on-one discussions with key customer stakeholders. (Enablement training will be provided!)

• Relationship Builder: You genuinely enjoy fostering long-term relationships and developing advocates within the customer organization, including IT and related business teams.

• Proven Track Record: You have experience selling complex IT solutions to large organizations and can effectively engage with multiple decision-makers to achieve success.

• Willingness to Travel: You are flexible and open to travel across the region as needed.