Siemens SrProcess Associate - Opportunity Cash 

India, Karnataka, Bengaluru 

830728167

You’ll make an impact by:

• We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model).The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model.
• Processing sales orders in the system based on the input from customers and salesmen.
• Creation of PR and PO.
• Billing & clarification of billing query.
• Organization of deliveries and material flow within the company in line with relevant regulations.
• Cooperation with suppliers, shipping companies and customs agencies.
• Monitoring delivery timetables.
• Controlling circulation of documents, verifying their correctness and monitoring shipping documents.
• Actively proposing process optimizations.
• Act as a stakeholder/Siemens representative when communicating with customer.
• Managing returns and escalations.
• Contacts with customers via email/phone.
• Efficient training of team members including new joiners.
• Supporting Logistics Specialists in exceptions handling process.
• GS: End-to-end process – from order till invoice.

You’ll win us over by:

• A university degree.
• Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO).
• Knowledge of ERP software (preferably SAP) and/or educational background in logistics.
• Ability to work in a team.
• Good communication and customer service skills.
• Open-mindedness and constructive attitude to performed tasks.
• Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.